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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Oscar Rodriguez

February 21, 2025

5  out of  5
rating by Oscar Rodriguez
"Evelyn, super great help. Give her a raise. The 5 star are for Evelyn."
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Jesus Perez

February 15, 2024

5  out of  5
rating by Jesus Perez
"I had an outstanding experience with Evelyn as my car insurance agent. She demonstrated exceptional professionalism, extensive knowledge, and a genuine commitment to finding the best coverage for my needs. Her personalized approach and prompt responses made the entire process smooth and stress-free. I highly recommend Evelyn for anyone seeking top-notch service in the realm of car insurance. Five stars without a doubt!"
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Ryan Bender

December 15, 2023

1  out of  5
rating by Ryan Bender
"Similar experience as Ernie, below. Their regional office issues cancellations by snail mail, without being able to provide any proof of notice as required by statute, and doesn't make the documents available online. No email or call. After finding out I was cancelled by FLHSMV I had to physically go to the insurance office to get my cancellation notice, and they still had to "email it to me later." Feel free to dispute this by providing any documentation whatsoever other than by claiming "mailed by other" and throwing your hands up. Never again, bad neighbor."
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Railroad Bill

August 1, 2023

5  out of  5
rating by Railroad Bill
"This State Farm agency is top-notch. Without my even asking, Mike Gambale of Jimmy Burkhart's office has guided me and helped me obtain a substantial discount on my homeowner's insurance. He has come to my house twice to inspect, take photos, and recommend improvements to my wind storm preparedness so that the underwriters at State Farm can give me the maximun discount possible. He has gone beyond the call of duty to help me and I really appreciate it. If you are looking for a great State Farm agency, go to Jimmy Burkhart's State Farm office."
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Dominick De Gerente

July 31, 2023

5  out of  5
rating by Dominick De Gerente
"Outstanding and Cordial Service from Evelyn Guzman at that Agency - Agency has been taking care of me since I moved to Florida, with great respect and Professionalism !"
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Holly Hutton

June 20, 2023

5  out of  5
rating by Holly Hutton
"My agent, Michael Gambale, was very helpful and proactive in getting me the best rate for my home insurance. I recommend his services."
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C H

March 31, 2023

5  out of  5
rating by C H
"Juliana Garcia provided assistance with home and auto insurance. The customer service provided by Juliana was the best and I highly recommend this business for all of your insurance needs. Thank you Juliana for helping my family."
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Ashley Huerta

December 12, 2022

5  out of  5
rating by Ashley Huerta
"Evelyn Guzman helped me tremendously and made the process of switching over very easy and quick. She was also able to answer every question I had. She's the best!"
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LK Seaman

September 28, 2022

5  out of  5
rating by LK Seaman
"I have been using their services for decades and highly recommend."
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Andre Cruzeta

December 5, 2018

5  out of  5
rating by Andre Cruzeta
"Saved $150 when I switched from Geico! Customer service was excellent. Paola made the transition smooth and easy. Thanks!!"
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Talhia S. Rangel

September 7, 2018

5  out of  5
rating by Talhia S. Rangel
"I have been with this agency since 2012 and every agent I've encountered has been professional and customer friendly. My agents (Juliana, Adriana, and Paola) are wonderful--they are quick to respond to emails or concerns I may have regarding my car insurance. When it comes to policy increases, they all work diligently to help me save as much as possible. Thank you!"
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Juan Cardona

July 24, 2017

5  out of  5
rating by Juan Cardona
"I have been with this state farm agency for over 10 years. Overall great customer service!"
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Kathryn Ladino

July 19, 2017

5  out of  5
rating by Kathryn Ladino
"Great customer service! I've been with SF since 2012 and they are always responsive to any questions or requests. Juliana is my rep and she is very knowledgeable. Highly recommended!!!!"
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Karen Hernandez

July 18, 2017

5  out of  5
rating by Karen Hernandez
"They offer great rates for home and auto insurance. The staff goes out of their way to help customers."
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Ana Gaby Nunez

July 11, 2017

5  out of  5
rating by Ana Gaby Nunez
"Been a client with this agency for over 15 years. Reliable, experienced, professional, and very friendly. Never had an issue."
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Nabila Khalil

July 11, 2017

5  out of  5
rating by Nabila Khalil
"I have been a client for over 10 years and cannot be more content with agency! Excellent costumer service, friendly staff and great products!!"
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Alexander Fallat

January 16, 2017

5  out of  5
rating by Alexander Fallat
"Been with this particular State Farm agency for years. They have treated like family and that is a very difficult to find in this day and age."
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karen Sanchez

October 13, 2016

5  out of  5
rating by karen Sanchez
"Don't look elsewhere when looking for an agent! You won't be dissatisfied with Mr Burkhart and his staff. I've been a client for over 20 years. From renter's to life insurance poicices, you'll find everything you need. I've sent many people to his office. They all speak as positively about his office as I do about their experience with Mr Burkhart's agency."
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Anthony Fink

August 10, 2016

5  out of  5
rating by Anthony Fink
"I would highly recommend this agency to anyone. Jimmy Burkhart and his staff have always been friendly, professional and helpful for my insurance needs."
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Diana and Jay Desai

April 18, 2016

5  out of  5
rating by Diana and Jay Desai
"I wanted to take the time to post a review on this agency because the current review does not do justice to their outstanding performance. I have been their customer for many year and I can personally say they have excellent customer service and they do care about their customers. I have multiple services with them such as bank, life, car, personal belongings insurance and I have never had an issue. On the contrary I know customer service is very important to them and that is the reason why I chose them over many other agencies in Miami that do not even return your phone calls. Keep up the good work."
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Ernie Vidal

March 13, 2016

1  out of  5
rating by Ernie Vidal
"Do not get insurance from this agency!!! I was a customer for 20+ years. I missed a payment because of a new CC card (the new chip and pin cards that are being issued) and 20 days later the dropped my coverage with no notification, I had no idea I missed the payment, My coverage was dropped March 4th and I received no communication from them until March 10th!!!! They put me and my family at great risk driving around with no coverage. I only put a star cause it would not let me post with zero star."
We responded:
"Thank you for your feedback. There was a notification mailed to you from the company prior to your cancellation date as well as a phone call from the agency. We appreciate your business and will do our best to assist you."